Scenario Studio
See Cartivo work, step by step.
163 scenarios on the live demo store, from the first question to the return. Watch one, read the exact prompts, then run it yourself.
- Scenarios
- 163
- Scenarios
- Chapters
- 16
- Chapters
- Videos
- 163
- Videos
- 1.WatchA short, narrated walkthrough on the live Cartivo demo store.
- 2.Read the guideThe exact prompts to type, what happens, and what to notice.
- 3.Try it yourselfRun it on the live store in a private sandbox that resets in 24 hours.
Payment in the demo store is simulated. Nothing is charged.
Featured
Start with the flagship scenarios
01 / 163
From a need to the right pair
A budget search, a side-by-side comparison and an honest view on price.
The scenario library
163 scenarios in 16 chapters
01
Discover
Shoppers say what they need in their own words; the assistant answers from the live catalogue.
14 scenarios
From a need to the right pairA budget search, a side-by-side comparison and an honest view on price.Guest1.5 min
Help me chooseGuided research that asks what matters, then writes a buyer's guide.Guest1 min
Is my size in stock?Size availability from the product's own variants, and an honest no when a size isn't made.Guest30 sec
Browse like a store aisleDepartments, then a subcategory, then the shelf, all by asking.Guest1 min
Which console for the family?Two consoles side by side, then a recommendation for a specific household.Guest1 min
Narrow it down by talkingEach follow-up tightens the results and keeps every earlier constraint.Guest1 min
Search, learn, check stockA plain search, one product explained from its own specs, and its stock by colour and size.Guest1 min
Four requirements, one sentenceGender, type, colour and budget in one ask, then the best-reviewed and a detail check.Guest1 min02
Compare & decide
Side by side, reviews, price history and wishlists: help to choose, not just to find.
8 scenarios
What customers really sayReviews summarised honestly, praise and complaints alike.Guest30 sec
Save it for laterA product saved to the wishlist from a search, and the wishlist shown.Signed in1 min
Three running shoes, one viewA three-way comparison, then what reviewers say about each.Guest1.5 min
Laptop face-offTwo laptops side by side, then a pick for a developer.Guest1 min
Tell me when it's cheaperA price alert at the shopper's target price, distinct from buying automatically.Signed in1 min
Tidy the wishlistSave, change your mind, remove, and confirm it's gone.Signed in1 min
Is now the time?A wishlist checked for stock and price drops in two questions.Signed in1 min
From wishlist to cartA saved item moved into the cart when the shopper is ready.Signed in1 min03
Personal to every shopper
Sizes, tastes and facts the shopper shares shape every pick.
13 scenarios
It remembers what mattersFacts the shopper shares shape every pick, and they can see and edit them.Signed in30 sec
Things to remember about meSizes and dislikes saved once and used later.Signed in1 min
Forget I said thatA preference remembered, then forgotten in a sentence.Signed in1.5 min
Remember that, then forget itA fact she shares is kept on her account, and deleted when she says so.Signed in1.5 min
More from brands you loveUses what the shopper owns to find what's new from the same brands.Signed in1 min
Respects the budgetBest options within budget, and an honest view of the splurge.Guest1 min
Complete the lookFrom one jacket to a finished outfit.Guest1 min
Dress for the interviewFrom an occasion to a complete, shoppable outfit.Guest1.5 min04
Gifting
From who it's for to gifts worth giving, wrapped and within budget.
8 scenarios
A gift for DadFrom who it's for to a short list of gifts he'll actually use.Guest30 sec
A scent for MomA scent chosen, sent home on the default card, placed on a yes.Signed in1.5 min
Straight to my sister's doorA gift shipped to an address that isn't saved, checked before it is placed.Signed in1.5 min
What's left on my gift card?A balance read from the store, then what it covers.Signed in30 sec
For the nephew who has everythingA $50 e gift card with a note, in the cart and bought on a yes.Signed in1.5 min
Thank-you gifts for a teamGift ideas at a per-person budget for 35 people.Guest1 min
A gift for an outdoorsy dadRefine gift ideas, then send it wrapped with a note.Guest1.5 min
A wedding wish listSaving the things a couple wants, in one place.Signed in1 min05
Whole journeys
Multi-step stories from a need to a placed order.
10 scenarios
Plan a BBQ for 12One sentence becomes a complete, budgeted basket.Guest1 min
A birthday gift and a treat for meA gift with a note to a friend's address and a separate order home.Signed in2 min
One for Mom, one for meTwo items, two addresses, two orders, from one message.Signed in1.5 min
One for the desk, one for homeTwo orders to two saved addresses, said in one breath.Signed in1.5 min
Buy online, pick up todayStore stock, then an order for free store pickup.Signed in2 min
From need to orderSearch, compare, choose and buy, in one conversation.Signed in2 min
From complaint to a personA damaged delivery: the order found, the options, then a human.Signed in1 min
A gift, start to finishFind it, add a gift note and order it.Signed in2 min06
Cart & checkout
A cart that understands, codes that explain themselves, checkout in the conversation.
23 scenarios
A second opinion on the cartBetter-value swaps and what goes with it, one tap each.Guest1 min
Promo codes, explainedA valid code applied, an expired one refused with the reason.Guest1 min
A small, not a largeA wrong size fixed, a second colour added, and the cart read back.Signed in1.5 min
Cups for the cabinA colour swap and a quantity change, said the way people say them.Guest1.5 min
A desk refresh under $100Four dollars over budget, fixed with one swap.Guest1.5 min
The code from last summerAn expired code refused with the reason, and one that works today.Signed in1.5 min
A housewarming box, editedThree things in, one thing out, and a code that works.Guest1.5 min
A code, then the orderA working code on the cart, a summary that shows the saving, and one yes.Signed in1.5 min07
Paying with confidence
Saved cards, secure forms and guarantees enforced in code.
7 scenarios
Checkout you can trustSaved address and card, a clear summary, and nothing charged without a yes.Signed in1.5 min
Which card expires first?Saved cards listed safely, expiry dates included.Signed in30 sec
The gift card pays for itA gift card on the account covers the whole order.Signed in1.5 min
Gift card first, the rest on my cardA gift card used up, the remainder on a saved card.Signed in1.5 min
Change your mind before you paySwitch the delivery address after the summary; nothing is placed until the shopper says so.Signed in1.5 min
Pay with a saved cardSaved cards listed, one chosen by name, the order placed on confirmation.Signed in1.5 min
Card payment, kept out of the chatA guest pays by card through a secure form; the assistant never sees the number.Guest1 min08
Accounts & sign-in
Recognised shoppers, saved details, and guests who never hit a wall.
6 scenarios
Moving next monthA new address saved, then the address book read back.Signed in1 min
A new phone numberContact details updated from the conversation.Signed in30 sec
The right accountA signed-in shopper confirms who she is and where an order would go.Signed in30 sec
No account neededA guest is told plainly they can buy without signing up.Guest30 sec
My wallet and addressesSaved cards and addresses, read from the account.Signed in30 sec
Pick up where you left offThe cart and the account carry across the conversation to checkout.Signed in1 min09
Order help
Where it is, what changed, and what happens next.
17 scenarios
Where is my order?Status and tracking for the signed-in shopper, instantly.Signed in30 sec
What did I buy this year?Order history searched like a person would ask.Signed in1 min
Too late to cancelA shipped order can't be cancelled; the shopper hears why and what to do instead.Signed in1 min
Cancel just the coastersTwo things ordered, one cancelled: handled honestly.Signed in2 min
Already on the registryAn order placed, then cancelled for real when plans change.Signed in2 min
A receipt for the expense reportItems, tax and total for a past order, ready for finance.Signed in30 sec
Where are my running shoes?Tracking found from a description, with carrier and dates.Signed in30 sec
Oops, wrong addressAn unshipped order redirected to the office before it leaves.Signed in2 min10
Returns & exchanges
From 'it doesn't fit' to a return started, without a form.
10 scenarios
A return in two messagesFrom 'it doesn't fit' to a return started, without a form.Signed in30 sec
Where's my refund?A return started, then the refund question answered from the return itself.Signed in1.5 min
Not the colour I expectedA return started from a description, not an order number.Signed in1 min
It arrived crackedA damaged item, one of two, sent back on the shopper's word.Signed in1 min
One of the two runs smallOne hoodie of two sent back, with the right refund.Signed in1.5 min
A size too smallNo direct exchange in this store, so the honest path: return, then the right size.Signed in1.5 min
It arrived damagedA damaged item reported in the chat, routed to a real return with the damage as the reason.Signed in1 min
Start a returnA return for one delivered item, confirmed by the shopper and recorded in the store.Signed in1 min11
Loyalty & rewards
Points, tiers and rewards, explained and redeemed in the conversation.
3 scenarios
12
Reorders & routines
The things shoppers buy again, reordered and watched for them.
5 scenarios
The same shirt againA past purchase found and ordered again, same size and card.Signed in1.5 min
Changed my mindPlace an order and cancel it, both in the conversation.Signed in1.5 min
Restock, and watch the priceStock up now and get told when it's cheaper.Signed in1 min
Is now the time to stock up?Price history before buying in bulk.Guest30 sec
What's arriving, and whenThe next delivery, its contents and an honest answer on changes.Signed in30 sec13
Stores & delivery
Store stock, pickup, shipping options and delivery questions.
5 scenarios
Pick it up todayStock at nearby stores, in the conversation.Guest30 sec
Ship it or pick it upSwitch from paid express to free store pickup in one line.Signed in1 min
Need it todayThe nearest store with stock, and when it closes.Guest30 sec
Find it in a store nearbyStore stock and today's hours for a product.Guest30 sec
In stock in my size?Store stock for a specific shoe, then the best store to go to.Guest30 sec14
Service
Policies, problems and a person when it's needed.
8 scenarios
Only one in the boxA missing item reported; the order is checked and the shopper is looked after.Signed in1 min
A complaint, handled honestlyEmpathy, the right order, and no invented discounts.Signed in1 min
Talk to a personA human hand-off when the shopper asks for one.Signed in30 sec
Policy questions, answeredThe return policy, answered on the spot.Guest30 sec
Un client qui parle françaisFrench in, French out, on the same English catalogue.Guest1 min
Ask about the productMaterials, weatherproofing and fit, from the product data.Guest1 min
Which size should I get?A size recommendation from the shopper's measurements.Guest30 sec
Is it under warranty?Warranty terms from the product data, and what to do next.Guest30 sec15
An agent that acts for you
Price watches, back-in-stock alerts and buying under the shopper's rules.
16 scenarios
Buy it for me when the price dropsDelegated buying with limits the shopper sets and can revoke.Signed in1 min
Hands offBuying switched off in a sentence, and Cartivo then refuses to buy on its own.Signed in1.5 min
Bought for me, then cancelledAn auto-buy that fires at once, and a free cancellation inside 24 hours.Signed in2 min
Cancel it in chatAn auto-buy cancelled by asking, and the panel agrees.Signed in2 min
Limits, said out loudSpending limits set in a sentence, confirmed, and saved where the panel shows them.Signed in1.5 min
A ceiling, then a watchSpending limits set first, then a price watch he authorises himself.Signed in2 min
The monthly ceilingAn auto-buy that would pass his monthly limit is put on hold, with the reason.Signed in2 min
Over the limitAn auto-buy above her per-order limit is refused, with the reason.Signed in1.5 min16
Intelligence
Languages, ambiguity, honesty and context that carries through.
10 scenarios
A shopper who speaks SpanishThe same assistant, fluent in the shopper's language.Guest1 minEspañol
An honest “we don't carry that”No invented products: it says what the store doesn't sell and offers the closest real alternative.Guest30 sec
Every dollar of $150A full outfit under a strict budget, then rebalanced.Guest1 min
Will it fit my phone?Compatibility from the product data, then the matching accessory.Guest1 min
Jumping between topicsAn order check mid-browse, then straight back to shopping.Signed in1.5 min
It keeps trackSize, shortlist and 'the cheaper one' all understood.Guest1.5 min
Holds the line on priceNo invented discounts, but every real saving surfaced.Guest1 min
A complete outfit on a budgetOne sentence becomes a coordinated, budgeted outfit.Guest1 min