The same shirt again
A past purchase found and ordered again, same size and card.
As a signed-in shopper1.5 min3 steps
Opens the live store with a guided coach for this scenario. You shop as a private sandbox copy of the demo shopper.
Step-by-step guide
Type these, in this order
- 1Step 1
“I need another Slim Fit Stretch Oxford Shirt, same one I got last time”
What happens
Mike wants the shirt he bought before. Cartivo finds it in his orders.
What to notice
The shirt from his history, in his cart.
- 2Step 2
“What does that come to if I send it home on my Amex?”
What happens
He asks for the total with his home address and Amex. Summary first.
What to notice
Summary with the Amex ending 0005.
- 3Step 3
“Yes”
What happens
On the yes, the order is placed, with its number in the conversation.
What to notice
Order number shown. Demo: nothing is charged.
What this scenario shows
- Finds it in order history
- Same item again
- Summary before the order