Promo codes, explained
A valid code applied, an expired one refused with the reason.
As a guest1 min3 steps
Opens the live store with a guided coach for this scenario.
Step-by-step guide
Type these, in this order
- 1Step 1
“Add the Sony WH-1000XM5 headphones to my cart”
What happens
A shopper with headphones in the cart has a couple of codes.
What to notice
The cart total before any discount.
- 2Step 2
“Apply the code ELECTRONICS10”
What happens
A valid code is applied and the new total shown.
What to notice
The discount appears on the cart.
- 3Step 3
“And try SUMMER25 too”
What happens
An expired one is refused, with the reason, rather than failing silently.
What to notice
The store's own reason is passed on.
What this scenario shows
- Applies valid codes
- Explains why a code is refused