Where is my order?
Status and tracking for the signed-in shopper, instantly.
As a signed-in shopper30 sec1 step
Opens the live store with a guided coach for this scenario. You shop as a private sandbox copy of the demo shopper.
Step-by-step guide
Type these, in this order
- 1Step 1
“Where is my latest order?”
What happens
The most common service question, answered in a second: the latest order, its status and its tracking timeline.
What to notice
No order number or form needed.
What this scenario shows
- Order status and timeline
- No order number needed