Every Cartivo feature.
Real product. Real data.
Live demos on actual retailer platforms — plus real screenshots of our analytics dashboard and admin portal, straight from production.
Want recorded demos? Browse 140 live scenario videos →
Express agent — real product cards with prices, sizes, and Add to Checkout
Conversational Search & Discovery
Shoppers describe what they want in plain language — occasion, style, budget, recipient. Cartivo understands context and returns exactly the right products, not 847 keyword matches.
- Natural language understanding
- Occasion & intent awareness
- Budget-aware filtering
- Size, color, style context
- Follow-up refinement
Cart & Checkout in Conversation
Add to cart, apply discounts, select shipping, and checkout — all through natural conversation. Cartivo handles the full transaction loop without redirecting the shopper to another page.
- Add to cart from chat
- Coupon & discount application
- Shipping method selection
- Saved address retrieval
- Full order confirmation
Flexible Payments
Stripe, PayPal, Klarna, Tamara BNPL, Tabby, Google Pay, Apple Pay, BlueSnap — Cartivo supports them all. Payment method options are configured per-retailer in ~3 lines of brand config.
- Stripe card payments
- Tamara & Tabby BNPL (UAE/MENA)
- Klarna buy-now-pay-later
- Google Pay & Apple Pay
- Saved payment instruments
Seamless Authentication
OTP passwordless, email+password, Google, Facebook — Cartivo's auth flow is fully inline. Shoppers log in, access their order history, saved addresses and payment methods, all without a page redirect.
- OTP / passwordless login
- Email + password
- Google OAuth
- Facebook OAuth
- Guest checkout fallback
Side-by-side comparison with real product photos, ratings, and specs
AI Product Comparison
Cartivo generates contextual product comparisons on demand — the agent understands what the shopper cares about (durability vs price, formal vs casual) and highlights those dimensions specifically.
- Natural language 'compare these' request
- Context-aware comparison dimensions
- Side-by-side table in chat
- Add-to-cart from comparison
- Handles 2-5 products
White-Label in 50 Lines
Every Cartivo deployment is 100% your brand. Logo, colors, agent name, greeting, personality — configured in ~50 lines of Python. Shoppers see your assistant, not NULogic.
- Custom brand colors & logo
- Custom agent name and greeting
- Selling style configuration
- Per-retailer payment methods
- Tone and personality control
Lumière — Real-Time Ops Console
Lumière is the operations nerve center for retail teams. Five role-based personas surface only what each team member needs: Ops sees live sessions and anomalies, Finance sees AOV and revenue signals, Merchandising sees catalog gaps and trending searches, CX sees satisfaction scores and escalations, and Compliance sees guardrail events. Exception-based alerts surface only when something needs attention — reducing noise and keeping focus on what matters.
- Five role-based personas (Ops, Finance, Merch, CX, Compliance)
- Exception-based alerts with NOMINAL → ATTENTION → FOCUS state machine
- Live session feed with real-time message counts
- Anomaly detection (conversion drop, latency spike, guardrail breach)
- One-click drill-down from alert to conversation
Whisperer — Human in the Loop
Whisperer gives your team real-time visibility into every live agent conversation with three levels of control: Whisper (send a private hint only the agent sees), Takeover (step in as a human agent directly), and Handback (return control to the AI seamlessly). Built for high-stakes moments: VIP customers, complaint escalations, complex returns, or whenever a human touch makes the difference.
- Live conversation monitoring across all sessions
- Whisper mode: coach the agent invisibly without interrupting the customer
- Takeover mode: replace the agent as a human in under 1 second
- Handback: return to AI with full context preserved
- Role-based access: CS team sees only their assigned sessions
Real-time KPIs — sessions, conversion rate, AOV, response latency
Analytics Dashboard
Every conversation tracked, every conversion attributed. Six dashboard views give you a complete picture — from real-time KPIs to AI governance metrics that no other shopping agent provides.
- Real-time sessions, conversion rate, AOV
- Revenue attribution per conversation
- Conversion funnel with drop-off analysis
- P50/P95/P99 response latency tracking
- Token spend and cost-per-conversation
- Bias scoring & hallucination detection rate
Cartivo is the only shopping agent with built-in AI governance. The Bias & Trust tab shows demographic bias scores, hallucination detection rates, and a composite trust index — updated every session.
Live Admin Portal
Retailers control every aspect of the agent in real-time — no redeploy, no code change. Switch AI models, change selling style, enable languages, or adjust brand identity from a single dashboard.
- Switch AI model (L1/L2/L3) live — takes effect instantly
- 7 selling styles: luxury, consultative, proactive, aggressive…
- 12 languages with TTS voice selection per locale
- Brand name, greeting, logo, and color — all editable
- Feature flags: enable/disable capabilities per retailer
- Changes apply to all users in real-time, no restart
Retailers can toggle between L1 (basic), L2 (browsing), and L3 (predictive) intelligence levels at any time. Run A/B tests, control costs, or upgrade for peak season — all from the admin panel.
Set agent name, greeting, logo, and brand colors — no-code
Lumière — Real-Time Ops Console
Your entire store, visible at a glance
Lumière is the operations nerve center for retail teams. Five role-based personas surface only what each team member needs — Ops sees live sessions and anomalies, Finance sees AOV trends, Merchandising sees catalog gaps, CX sees satisfaction signals, Compliance sees guardrail events. Exception-based alerts fire only when something needs attention.
- ✓ Five role-based personas (Ops, Finance, Merch, CX, Compliance)
- ✓ NOMINAL → ATTENTION → FOCUS state machine
- ✓ Live session feed with real-time message counts
- ✓ Anomaly detection: conversion drop, latency spike, guardrail breach
- ✓ One-click drill-down from alert to conversation
Demo video coming soon
Opens admin portal with real-time ops data
Whisperer — Human in the Loop
Coach the agent. Take over when it matters.
Whisperer gives your team real-time visibility into every live agent conversation with three levels of control: Whisper sends a private hint only the agent sees, Takeover steps you in as a human agent in under 1 second, and Handback returns control to the AI with full context preserved.
- ✓ Live conversation monitoring across all sessions
- ✓ Whisper mode: coach the agent invisibly
- ✓ Takeover mode: replace the agent in < 1 second
- ✓ Handback: return to AI with context preserved
- ✓ Role-gated: CS team sees only their assigned sessions
Demo video coming soon
Opens Whisperer with live session monitoring
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First 3 months free. Setup waived. Live in 3–4 weeks.
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