Early Bird Offer:3 months freeFirst 3 months completely free · $25,000 setup fee waived · Lock in $2,500/moFirst 3 months completely free · $25,000 setup fee waived · 189 tools · Lock in $2,500/mo (reg. $5,000)See Pricing →

Cancel just the coasters

Two things ordered, one cancelled: handled honestly.

As a signed-in shopper2 min3 steps

Try it yourself Try it your way

Opens the live store with a guided coach for this scenario. You shop as a private sandbox copy of the demo shopper.

Step-by-step guide

Type these, in this order

1Step 1
“Add the Rare Beauty Awaken Confidence candle and the Snowe Marble Coasters, ship home on my Visa”
What happens
Sarah orders a candle and coasters.
What to notice
Summary with both items and the Visa ending 4242.
2Step 2
“Yes, place it”
What happens
On the yes, the order is placed, with its number in the conversation.
What to notice
Order number shown. Demo: nothing is charged.
3Step 3
“Wait, my mom already has those coasters. Can you cancel just the coasters?”
What happens
Her mom already has the coasters. She asks to cancel only those.
What to notice
Cartivo checks the order before changing anything.

What this scenario shows

Order placed with a yes
Partial cancel request
No pretend changes