The Conversational Commerce Playbook
Everything you need to understand, evaluate, and build the case for AI shopping agents — white papers, case studies, and thought leadership for every stakeholder.
Featured
12-Page Executive Report
The Conversational Commerce Imperative
Why e-commerce conversion rates have been stuck at 2.5% for a decade — and how AI shopping agents will redefine the purchase journey. Includes ROI framework, competitive landscape, and evaluation checklist.
Luxury Retail · UAE · commercetools
Rivoli Group: +40% AOV in 12 Days
How the UAE's leading luxury watch retailer replaced friction with conversation — and saw AOV jump 40%, support volume drop 55%, and conversion multiply 4× on agent-assisted sessions.
Video Library
Cartivo Scenario Video Library
140 recordings of the live Cartivo agent covering every capability — product discovery, checkout, payments, loyalty, returns, AI intelligence, and more. Real store. Real responses. No staging.
Thought Leadership
For VP Digital Commerce
Your Best Salesperson Converts 35%. Your Website Converts 2.5%.
The e-commerce conversion problem isn't a traffic problem or a UX problem. It's architectural. A search bar was never designed to close sales.
For CTO & VP Engineering
Your Chatbot Is Lying to You
Three tests that separate a genuine AI commerce agent from a search bar with a conversational UI. If it can't authenticate, transact, and handle failure — it's not a commerce agent.
For CMO & Brand Leaders
Your AI Tool Is Erasing Your Brand. Here’s How to Stop It.
Every “Powered by [Vendor]” moment is a vote against your brand. The case for white-label AI commerce — and what to demand from any vendor.
Sales Collateral
Coming Soon
- Case Study: Leslie's Pool — AI-guided chemical diagnosis
- Case Study: Express — Outfit builder + Klarna BNPL
- Integration Guide: Salesforce Commerce Cloud
- Integration Guide: commercetools
- ROI Benchmarks: Fashion vs. Specialty Retail
- Security & Compliance Overview
- BNPL Conversion Playbook
- Video: Cartivo vs. Traditional Search — Side by Side
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