When did it arrive?
A delivery date and the return window, read from the real order.
As a signed-in shopper30 sec1 step
Opens the live store with a guided coach for this scenario. You shop as a private sandbox copy of the demo shopper.
Step-by-step guide
Type these, in this order
- 1Step 1
“When was my Airwrap order delivered?”
What happens
Rather than reciting a policy page, Cartivo reads the order itself: when it was delivered, and the card states the store's rule, returnable within 30 days of delivery.
What to notice
The order card with the delivery date and the 30-day return note.
What this scenario shows
- Policy applied to a real order
- Answer from the order record