When will it arrive?
An order number from the confirmation email, turned into a delivery date and live tracking.
As a signed-in shopper30 sec1 step
Opens the live store with a guided coach for this scenario. You shop as a private sandbox copy of the demo shopper.
Step-by-step guide
Type these, in this order
- 1Step 1
“When will my Pegasus running shoes arrive?”
What happens
Sarah pastes the order number from her email. Cartivo pulls up the shipment and reads the estimate from the carrier's tracking.
What to notice
The order card with carrier, tracking and estimated delivery.
What this scenario shows
- Lookup by order number
- Estimated delivery and tracking timeline