Scenario Studio
Launch an isolated sandbox, pick a scenario, and follow the guided walkthrough. 140 pre-built scenarios across 16 domains with step-by-step conversation flows.
Launch Sandbox
Create an isolated environment with all demo data pre-loaded for every scenario.
Pick a Scenario
Browse 140 pre-built scenarios or describe your own. Each has a guided walkthrough.
Follow the Guide
Step through the conversation flow — click to send each prompt and watch the agent respond.
AI Architect
Describe a scenario in plain English
Describe a shopping scenario and we will generate the right products, customers, and context data -- then launch the agent.
Showing 140 scenarios
Keyword Product Search
Search for products using natural language keywords like 'red running shoes size 10'.
Category Browsing
Navigate product categories conversationally — 'What electronics do you have?'
Filter & Refine Results
Apply price, brand, size, and color filters conversationally after an initial search.
Product Detail Inquiry
Ask detailed questions about a specific product — specs, materials, dimensions.
Stock Availability Check
Check if a product is in stock in a specific size or color before adding to cart.
Semantic Intent Search
Find products using vague or intent-based queries like 'something for a beach vacation'.
Multi-Attribute Query
Search with multiple constraints: brand + price + size + color in one message.
Product Comparison
Compare two or more products side by side on price, features, and ratings.
Recently Viewed Products
Recall and revisit products the shopper looked at earlier in the session.
Trending & Popular Items
Show best sellers, trending products, and popular picks in a category.
New Arrivals Discovery
Browse newly added products and latest collection drops.
Descriptive Visual Search
Find products by describing appearance — 'a minimalist white sneaker with a thick sole'.
Add to Cart
Add a product to the shopping cart with the correct size, color, and quantity.
View Cart Summary
Display all items in the cart with prices, quantities, and subtotal.
Update Cart Quantity
Change the quantity of an item already in the cart.
Remove from Cart
Remove a specific item from the cart by name or description.
Apply Coupon Code
Apply a discount or promo code to the cart and see the updated total.
Express One-Click Checkout
Complete the entire checkout in one message for a logged-in user with saved payment.
Guest Checkout
Complete checkout without creating an account — email and shipping only.
Shipping Method Selection
Choose between standard, express, and same-day shipping during checkout.
Shipping Address Management
Add, select, or update shipping address during checkout.
Multi-Item Cart Build
Build a cart with multiple items in a single conversational flow — outfit or bundle.
OTP Passwordless Login
Log in with a one-time code sent to email — no password needed.
Email & Password Login
Traditional login with email and password credentials.
Google Social Login
Sign in using Google OAuth — one-tap authentication.
Facebook Social Login
Sign in using Facebook OAuth for seamless authentication.
Guest to Account Upgrade
Convert a guest checkout session into a full account post-purchase.
Session Persistence
Maintain login state and cart across page refreshes and returns.
Profile Information View
View and display the logged-in customer's profile details.
Logout & Session Clear
Log out the current user and clear session data securely.
Credit Card via Stripe
Pay with a credit or debit card using Stripe's secure payment form.
Google Pay Checkout
Use Google Pay for instant contactless payment at checkout.
PayPal Payment
Complete payment using PayPal's redirect flow.
Klarna Buy Now Pay Later
Split the payment into 4 interest-free installments with Klarna.
Tamara BNPL (Middle East)
Pay with Tamara — split into 3 or 4 payments, popular in GCC markets.
Tabby BNPL
Use Tabby for interest-free installment payments — common in UAE and KSA.
Affirm Financing
Finance a larger purchase with Affirm — monthly payment options displayed in chat.
Saved Payment Method
Pay with a previously saved card on file — no re-entry needed.
Payment Method Switch
Change payment method mid-checkout — from card to BNPL, for example.
Payment Failure & Retry
Handle a declined card gracefully and offer alternative payment methods.
Order Status Check
Check the current status of an existing order — processing, shipped, delivered.
Order History View
Display all past orders with dates, totals, and statuses.
Shipment Tracking
Get the tracking number and carrier link for a shipped order.
Order Detail Drill-Down
View full details of a specific order — items, prices, shipping, payment method.
Quick Reorder
Reorder the same items from a previous order in one message.
Order Cancellation
Cancel an order that hasn't shipped yet with confirmation.
Order Modification
Change the shipping address or add a note to an unshipped order.
Delivery Date Estimate
Get estimated delivery date based on shipping method and location.
Invoice Request
Request an invoice or receipt for a completed order.
Initiate a Return
Start a return for an item from a recent order with reason selection.
Return Policy Inquiry
Explain the store's return policy — time limits, conditions, exceptions.
Exchange for Different Size/Color
Exchange an item for a different size or color from the same order.
Return Status Check
Check the current status of an initiated return — pending, received, refunded.
Refund Method Selection
Choose between original payment method refund or store credit.
Partial Order Return
Return only some items from a multi-item order.
Damaged Item Report
Report a damaged or defective item and initiate replacement or refund.
Return Shipping Label
Generate and provide a prepaid return shipping label.
Add to Wishlist
Save a product to the wishlist for later purchase consideration.
View Wishlist
Display all saved wishlist items with prices and availability.
Wishlist to Cart
Move one or all wishlist items directly into the shopping cart.
Remove from Wishlist
Remove a specific item from the wishlist.
Price Drop Alert
Get notified when a wishlist item drops in price.
Two-Product Comparison
Compare two products side by side on key attributes.
Multi-Product Comparison
Compare three or more products in a structured comparison matrix.
Share Wishlist
Generate a shareable link or summary of the wishlist for others.
Loyalty Points Balance
Check current loyalty points balance and tier status.
Redeem Points at Checkout
Apply loyalty points as a discount during checkout.
Tier Status & Progress
Show current tier and progress toward the next loyalty tier.
Points Earning Preview
Show how many points a purchase will earn before checkout.
Rewards Catalog Browse
Browse available rewards and prizes that can be redeemed with points.
Birthday Reward Claim
Claim a special birthday reward or discount automatically applied.
Referral Program
Get a referral link to share and earn bonus points when friends sign up.
Exclusive Member Access
Access exclusive products or early sales reserved for loyalty members.
Points Transaction History
View a log of all points earned and redeemed with dates.
Size Preference Memory
Remember the shopper's preferred sizes and auto-suggest matching variants.
Style Profile Building
Build a style profile from browsing behavior and explicit preferences.
Personalized Recommendations
Get product recommendations based on purchase history and preferences.
Occasion-Based Recommendations
Get product suggestions for a specific occasion — date night, job interview, workout.
Budget-Aware Suggestions
Recommendations that respect the shopper's stated budget constraint.
Restock Reminder
Proactively suggest repurchasing consumable items based on purchase frequency.
Brand Affinity Detection
Detect preferred brands from history and prioritize those in search results.
Smart Cross-Sell
Suggest complementary products based on what's in the cart.
Intelligent Upsell
Suggest a premium alternative when the shopper is considering a product.
Gift Suggestion
Get gift ideas based on recipient, occasion, and budget.
Gift Wrapping Option
Add gift wrapping and a personalized message to an order.
Gift Card Purchase
Buy a digital or physical gift card with a custom amount and message.
Gift Card Redemption
Apply a gift card balance to the current checkout.
Create Gift Registry
Create a wedding, baby, or birthday registry with selected products.
Browse a Registry
Look up and browse someone else's gift registry to buy a gift.
Corporate Bulk Gifting
Order gifts in bulk for a corporate event or employee appreciation.
Gift Receipt Generation
Generate a gift receipt that hides the price for the recipient.
Create Subscription
Set up a recurring delivery subscription for a consumable product.
Manage Subscriptions
View, modify, or cancel active subscriptions.
Pause Subscription
Temporarily pause a subscription without canceling it.
Change Delivery Frequency
Adjust how often a subscription product is delivered.
Swap Subscription Product
Replace the current subscription product with a different variant or product.
Subscription Discount Display
Show the savings and discounts from subscribing vs one-time purchase.
Upcoming Delivery Preview
Show what's coming in the next subscription delivery and when.
Cancel Subscription
Cancel a subscription with a retention offer and confirmation.
Store Locator
Find the nearest physical store based on zip code or city.
In-Store Stock Check
Check if a specific product is available at a nearby store.
Buy Online, Pick Up In-Store
Place an order online and pick it up at a selected store location.
Curbside Pickup
Arrange curbside pickup for an online order — stay in your car.
Delivery Slot Booking
Choose a specific delivery date and time window for the order.
Same-Day Delivery
Check eligibility and arrange same-day delivery for urgent orders.
International Shipping
Check international shipping availability, costs, and customs info.
Store Hours & Info
Get store hours, phone number, and directions for a specific location.
Ship to Store
Ship an online order to a store for free pickup instead of home delivery.
FAQ Quick Answer
Answer common questions about shipping, returns, sizing, and policies.
Size Guide Assistance
Help the shopper find the right size using measurements or conversion charts.
Product-Specific Question
Answer detailed questions about a product's materials, care, or compatibility.
Human Agent Escalation
Escalate to a human agent when the AI cannot resolve the issue.
Complaint Handling
Handle a customer complaint with empathy, resolution options, and follow-up.
Warranty Information
Provide warranty details, coverage period, and claim process for products.
Multilingual Support
Respond in the shopper's preferred language — Arabic, French, Spanish, etc.
Post-Purchase Feedback
Collect product reviews and shopping experience feedback.
Personalized Welcome
Greet returning shoppers by name with relevant suggestions.
Abandoned Cart Recovery
Proactively remind shoppers about items left in their cart.
Back-in-Stock Notification
Alert shoppers when a previously out-of-stock item becomes available.
Flash Sale Alert
Notify shoppers about time-limited flash sales on products they've browsed.
New Arrival Matching
Alert shoppers when new products match their style profile or preferences.
Seasonal Recommendation
Suggest products based on the current season, weather, or upcoming holidays.
Review Nudge
Ask for a product review a few days after delivery.
Loyalty Milestone Celebration
Celebrate when a shopper reaches a loyalty milestone or tier upgrade.
AI Outfit Builder
Build a complete outfit from scratch — top, bottom, shoes, accessories — with AI coordination.
Budget Optimizer
Find the best combination of items that fits within a strict budget.
Style Transfer
Describe a celebrity's style or a mood board and get matching products.
Product Compatibility Check
Verify that two products are compatible — phone case fits phone, stroller fits car seat.
Long Conversation Memory
Recall details from earlier in a long conversation — sizes mentioned, preferences stated.
Multi-Turn Price Negotiation
Handle back-and-forth on pricing, bundles, and discounts over multiple messages.
Sentiment-Adaptive Responses
Detect shopper frustration or excitement and adjust tone accordingly.
Graceful Context Switching
Handle when the shopper abruptly changes topics mid-conversation.
Full Browse-to-Checkout Journey
Complete end-to-end flow: search → compare → add to cart → login → pay → confirm.
Return & Rebuy Journey
Return a wrong-size item and immediately reorder the correct size.
Complete Gift Journey
Find a gift → add gift wrap → write message → choose delivery date → check out.
Multi-Recipient Order
Buy different items for different people with different shipping addresses.
Loyalty + Purchase Combo
Check loyalty balance → apply points → pay remaining with card → earn new points.
Subscription Setup Journey
Discover a product → learn about subscribe & save → set up recurring delivery → first order.
Complaint to Resolution Journey
Express frustration → file complaint → get resolution offer → accept → satisfaction follow-up.
BOPIS Full Journey
Search → check store stock → place BOPIS order → get ready notification → check in.