Change the address before it ships
Change where an unshipped order goes, for real, in one sentence.
Opens the live store with a guided coach for this scenario. You shop as a private sandbox copy of the demo shopper.
Step-by-step guide
Type these, in this order
- 1Step 1
“Add the Lodge Cast Iron Skillet 12 inch to my cart”
What happens
James adds a skillet.
What to notice
One item in the cart.
- 2Step 2
“Show me the order summary with my saved card, shipped to my home”
What happens
Cartivo prepares the order with his saved card and address.
What to notice
Summary first; nothing placed yet.
- 3Step 3
“Yes, place it”
What happens
The order is placed.
What to notice
Order number shown.
- 4Step 4
“Can you change the delivery address on that order to 321 Elm Drive, Portland, OR 97201?”
What happens
The order hasn't shipped yet, so Cartivo changes where it goes, for real, and says so.
What to notice
New delivery address on the order.
What this scenario shows
- Address changed on the order itself
- Only while it hasn't shipped